You can manage your saved card from the student dashboard. BirdieYard uses one saved payment method at a time; replacing it updates the card on file.
Add or replace a card
Sign in to your BirdieYard account and open Payment method in the student dashboard.
Select Add a payment method if no card is saved, or Replace beside your current card.
Complete the Stripe payment form and any required verification.
Wait for Payment method saved, then check the masked card details.
If you also coach, use the student dashboard to manage the card you use to pay for your own lessons. Your coach’s Stripe payout connection is a separate setting.
Remove a card
Open Payment method.
Select Remove and confirm.
Check for Payment method removed.
You may be asked to add a card again when it’s needed. Removing a card doesn’t cancel a lesson, refund a charge, or resolve an outstanding payment.
If setup fails
Check the error in the payment form. If payment methods are unavailable or the saved details don’t update, contact support.
Replacing a card doesn’t automatically retry an earlier failed lesson charge. If a payment already failed, ask support to help resolve it. Keep full card numbers and security codes out of chat and email.
If you still need help, open BirdieYard chat and ask for a person. If chat isn’t available, email [email protected].