Recommendations help golfers understand other people’s experience with a coach. A recommendation isn’t automatically a verified review of a lesson booked through BirdieYard.
Read the context
Look at the wording and any verification label attached to the recommendation. It may reflect a student’s experience or another stated relationship with the coach. Don’t assume every recommendation proves a completed BirdieYard transaction.
The signed-in student recommendation flow checks for an eligible completed lesson with the coach and limits duplicate recommendations for that relationship. Separately submitted recommendations may follow a moderation process. These paths shouldn’t be treated as identical evidence.
Give an honest recommendation
If BirdieYard offers you a recommendation form, describe your actual experience in your own words. Don’t invent a lesson, exaggerate your relationship, or include another person’s private information.
If you can’t submit through the signed-in flow, check that you’re using the account associated with the completed lesson and that you haven’t already submitted a recommendation for that coach.
For coaches
Request genuine feedback and get permission before using someone’s words or identity. Don’t write a recommendation as if you were the student, promise an incentive for positive sentiment, or assume submitting feedback guarantees publication.
Report a concern
Contact support with the profile link and the recommendation in question if it appears inaccurate, inappropriate, or privacy-invasive. Moderation doesn’t turn a recommendation into a guarantee of lesson quality.
If you still need help, open BirdieYard chat and ask for a person. If chat isn’t available, email [email protected].