Skip to main content

Automatically confirm eligible repeat students

Understand the coach setting and the requests that can qualify.

P
Written by Patrick McCarthy

You can allow eligible repeat-student requests to confirm automatically in BirdieYard Coach OS, your coaching workspace. This setting doesn’t turn every request into an instant booking.

Change the setting

  1. Open your coach Settings.

  2. Find Auto-confirm repeat students.

  3. Turn it on or off and check that the change is saved.

  4. Keep your teaching availability and connected calendars up to date.

Which requests can qualify?

The request must be for one student with a previously completed lesson recorded with you. It must include a lesson offering, a preferred start time, and an explicitly selected teaching location. The time must also pass the scheduling and availability checks.

If a requirement isn’t met, the request stays in the normal request flow. You can then review it and respond or propose a time.

What to check afterward

Look for a scheduled booking in BirdieYard before treating the time as confirmed. Don’t infer confirmation from a returning student’s name, a selected time, or a notification alone.

Turning the setting off doesn’t cancel existing bookings. Similarly, a student who has met you outside BirdieYard may not qualify if the required completed-lesson history isn’t recorded.

If a request appears eligible but remains unconfirmed, review its student, offering, location, and time before contacting support. Don’t create a second booking to force confirmation.

If you still need help, open BirdieYard chat and ask for a person. If chat isn’t available, email [email protected].

Did this answer your question?